All orders placed before 10:30 am will be delivered before 7pm that same day unless you selected an expedited delivery. Orders after that will be delivered the next morning.
You will also receive an email with the delivery driver’s identity.
Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. If your order is canceled, you won’t be charged or if charged will be refunded.
The most common reasons an order might be canceled are:
- Limits on available quantities
- The item is out of stock
- Price or other listing errors
- Additional information is needed by our Credit and Fraud Avoidance department
- Using an older browser or app version which is no longer supported
We will send you an email if any part of your order is canceled or if we need more information to process your order.
Free shipping is only available to VIP members. For only $125 per year you can get unlimited free shipping. Sign up today, its well worth it.
No. Each city has its own online mall and shopping is only local – within the city limits. Also deliveries are only within that city.
You can change your address after placing an order only if you meet all 3 criteria:
- Seller has not arranged shipment for your order.
- You have not made payment or payment has not been confirmed.
- You have not requested a change of address for the order before. Delivery address can only be changed once for each order.
If you meet all the above criteria, you may proceed to change your delivery address.
If seller has yet to ship the order, you may proceed to cancel your order. Kindly inform the seller via Chat that you need to cancel an order to change the address. However, do note that the cancellation request is subject to seller’s approval. If the seller rejects your cancellation request, the order will proceed as per usual.
You can either contact the vendor directly if it is a question for them or else to info@wwmalls.coom if it has to do with the website or the mall’s services.
Your store also includes SMS notifications for order confirmation and shipping updates. Full details however and printing of invoices and mailing labels can be accessed from your back office admin. In addition we also send notifications by email.